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 Posted - September 20 2008 : 09:33:18 AM
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Per subject line, looking for the 2 pairs of wheels that fit in part # 3721 Pilot Truck & wheel assembly, or the Pilot Truck + the wheelsets if thats how they are available.
Parts can be seen at that excellent resource accessible from this Forum, right at the bottom of the Forum listings - the HOSeeker.net page for Bachmann Loco Overland 4-8-4, in the exploded parts diagram.
Have tried Bachmann without response so far.
Anyone know of an alternative source of this & other Bachmann parts??
Thanks
Tanked
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Posted - September 20 2008 : 10:21:37 AM
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| You're not going to find those parts outside of scrapping out another unit, they're simply too old to inventory. I have a mechanism with the part on it. If you can't find it, we can probably work out a trade if you'd like.
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Posted - October 03 2008 : 6:53:01 PM
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Well, to my surprise Bachmann came through in the mail today with the correct pilot truck & wheels.
They must have a few tucked away somewhere.
In the past I have been somewhat uncharitable about their customer service so credit where credit is due & I acknowledge their good work this time.
Tanked
quote:You're not going to find those parts outside of scrapping out another unit, they're simply too old to inventory. I have a mechanism with the part on it. If you can't find it, we can probably work out a trade if you'd like.
Originally posted by shaygetz - September 20 2008 : 10:21:37 AM
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Posted - October 03 2008 : 8:24:48 PM
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Well that IS a surprise, good to hear.
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Posted - October 03 2008 : 9:41:03 PM
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I am stunned, good to hear they fixed you up.
Ray
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Posted - October 03 2008 : 10:18:28 PM
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Thank you
The email used was their Customer Service Dept.:
cs@bachmanntrains.com
The person in Bachmann who ran came through for me was Barb Graczykowski
Tanked
quote:Well that IS a surprise, good to hear.
Originally posted by shaygetz - October 03 2008 : 8:24:48 PM
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