|
|
 Posted - December 29 2014 : 01:30:14 AM
|
I'm wondering if I'm being taken for a ride. I ordered $56 worth of Gilbert 0-6-0 parts from them last July. Got a confirmation. Then waited. Long time. Finally got a status last September saying their facility had sustained weather damage and asked for patience. It's not the end of 2014. Nothing. I just wrote to them via their cumbersome web page. Waiting again.
Are they legitimate?
Dennis in E WA state
|
Country:  USA ~
Posts: 5 ~
Member Since: March 26 2013 ~
Last Visit: October 16 2015
|
Alert Moderator
|
|
|
|
Posted - December 29 2014 : 05:17:15 AM
|
Good luck! RFG Co. is a rip off.
" Heck with counting 'em rivets, TRAINS ARE FOR FUN! Not called the Mad Scientist for nothing either!"
|
|
Country: USA ~
Posts: 3145 ~
Member Since: May 07 2007 ~
Last Visit: April 04 2024
|
Alert Moderator
|
|
|
|
Posted - December 29 2014 : 05:55:49 AM
|
Have you paid them yet?
~ Dave
They're ALL toys
|
|
Country: USA ~
Posts: 547 ~
Member Since: December 25 2010 ~
Last Visit: May 20 2019
|
Alert Moderator
|
|
|
|
Posted - December 29 2014 : 11:43:39 AM
|
Sure I paid them...last July when I ordered. I like to hold up my end. Ha. Guess it's bad luck for me.
What's the rest of the story on this outfit?
Dennis
|
|
Country: USA ~
Posts: 5 ~
Member Since: March 26 2013 ~
Last Visit: October 16 2015
|
Alert Moderator
|
|
|
|
Posted - December 29 2014 : 4:02:09 PM
|
Don't ask me why, he holds his end up on eBay compared to his online store! I paid for traction tires for my #31031 0-6-0 3 years ago! Never got them and every email was a lie. Us Flyer guys use Portline Hobbies as he is a great dealer.
" Heck with counting 'em rivets, TRAINS ARE FOR FUN! Not called the Mad Scientist for nothing either!"
|
|
Country: USA ~
Posts: 3145 ~
Member Since: May 07 2007 ~
Last Visit: April 04 2024
|
Alert Moderator
|
|
|
waw47
Hudson
Status:
offline
| |
Posted - December 29 2014 : 4:50:45 PM
|
| For American Flyer S and HO parts Portline Hobbies is a good source. Doug Peck is very reputable.
|
|
Country: USA ~
Posts: 466 ~
Member Since: August 09 2010 ~
Last Visit: April 23 2024
|
Alert Moderator
|
|
|
|
Posted - December 29 2014 : 7:49:39 PM
|
quote:Sure I paid them...last July when I ordered. I like to hold up my end. Ha. Guess it's bad luck for me.
What's the rest of the story on this outfit?
Dennis
Originally posted by DennisTÂ -Â December 29 2014Â :Â 11:43:39 AM
|
If you paid with credit card or a VISA or Mastercard debit/check card, write to the bank about it. Don't bother with phone calls, put it in writing, mail or FAX. They do not take kindly to that sort of vendor behavior.
If you paid via check through US Mail, I would contact the Postmaster General. It's possible mail fraud.
You can also file a complaint with the Better Business Bureau. Resolving issues like this is what they do.
~ Dave
They're ALL toys
|
|
Country: USA ~
Posts: 547 ~
Member Since: December 25 2010 ~
Last Visit: May 20 2019
|
Alert Moderator
|
|
|
|
Posted - December 30 2014 : 10:29:31 AM
|
| I might call my credit card company. Sounds like they are crooked. Too bad. I'm retired, so have limited budget and these Gilbert 0-6-0's are my first entry into the Gilbert line I remember reading ads about in my younger days. Sort of a new excitement. One of my ebay finds turned up with a bad axle gear or worm gear....last summer now so it's hard to remember which. Someone actually recommended RFG and that's why I ordered from them. I'll dig out the little switcher and see which. I might try Portline Hobbies like mentioned here. Pretty discouraging. Thanks for all the comments. Dennis
|
|
Country: USA ~
Posts: 5 ~
Member Since: March 26 2013 ~
Last Visit: October 16 2015
|
Alert Moderator
|
|
|
|
Posted - June 11 2015 : 9:43:16 PM
|
Update: I did eventually contact my credit card company. They sent me a complaint form which I filled out. After they processed it, they notified me that they were tentatively giving me a full credit, they'd notified RFG and if the vendor did not respond within 45 days, my credit would be firm.
RFD apparently never replied, so I got my refund confirmed. Wow. Took almost a year. Thanks to encouragement here, I followed through. On a retirement income, I can't afford to throw my money away.
So now I'm still looking for an axle gear for my AF/Gilbert 0-6-0. But that's OK.......
Dennis in E WA state
|
|
Country: USA ~
Posts: 5 ~
Member Since: March 26 2013 ~
Last Visit: October 16 2015
|
Alert Moderator
|
|
|
|
Posted - June 11 2015 : 9:52:43 PM
|
The only thing the webpage is good for is research
And the videos
|
|
Country: USA ~
Posts: 1063 ~
Member Since: August 19 2011 ~
Last Visit: April 25 2024
|
Alert Moderator
|
|
|
|
Posted - June 11 2015 : 9:53:13 PM
|
I don't know for I never bought parts from them. Thanks for the warning. I thought they were for real.
frank
toptrain
" It's a Heck of a Day " !!!
Edited by - toptrain on June 11 2015 9:55:00 PM
|
|
Country: USA ~
Posts: 7504 ~
Member Since: August 07 2008 ~
Last Visit: February 24 2024
|
Alert Moderator
|
|
Home
Forums
Events Calendar
Forum Admins & Mods
Register
